Terms &Conditions

Company: DragonWay Global (“we”, “our”, “us”)
Welcome to DragonWay Global!
By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our site.
1. General Information
DragonWay Global provides product sourcing, fulfillment, and dropshipping services for eCommerce sellers worldwide.
By using our website or placing an order with us, you agree to these Terms and our Privacy Policy.
We reserve the right to update or change these Terms at any time.
Continued use of our services means you accept the revised Terms.
2. Use of Services
You agree to use our services only for lawful business purposes and in compliance with applicable laws.
You must provide accurate and up-to-date information when registering, requesting quotes, or placing orders.
3. Orders and Fulfillment
All orders are processed according to the information provided by you. Please ensure order details are correct before submission.
Once an order is confirmed and fulfilled, changes or cancellations may not be possible.
DragonWay Global is not responsible for delays caused by customs, carriers, or inaccurate shipping information provided by the customer.
4. Pricing and Payment
Prices may change due to market fluctuations or product availability.
Payment must be made in full before order processing or shipment.
All payments are handled securely through approved payment providers.
5. Shipping and Delivery
We partner with trusted logistics companies for global shipping.
Delivery times vary depending on the destination and selected shipping method.
DragonWay Global is not liable for delays or losses once a package has been handed to the shipping carrier, but we’ll assist in resolving any issues.
6. Returns and Refunds
Refunds or reshipments are available for defective or missing products upon verification.
Requests must be made within 7 days after delivery and must include clear evidence (photo or video).
We do not accept returns for customized or branded items unless they are defective.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of DragonWay Global or its licensors.
You may not copy, reproduce, or use our materials without written permission.
8. Limitation of Liability
DragonWay Global shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our services, including loss of profit, data, or business opportunities.
9. Privacy Policy
Your use of our website and services is also governed by our [Privacy Policy], which explains how we collect and protect your data.